FAQ

FAQ Help Center

Thank you for visiting our FAQ Help Center. We have carefully thought out a list of popular questions.
Indeed we trust you can find the answers you seek here.
If unfortunately this is not the case Please do not hesitate to reach out to us via the contact form.

popular questions

Indeed we trust you can find the answers you seek here. If unfortunately this is not the case
Please do not hesitate to reach out to us via the contact form.

Milette Asian Store has partnered up with Sendle. This company specialises in Ecommerce worldwide. Methods available include standard shipping which arrives within same-city overnight and to nearby cities within 2-3 days. Express Post is available, however you will need to contact us for a quote. For further information please visit our Shipping Page.

We strongly advise for you to thoroughly read through our shipping and terms and conditions pages.

No sorry, all returns are at the buyers expense.

Gift cards are available from time to time. These are available for purchase in store or online. If you purchase online, once you have paid at checkout you will be able to download your digital gift card.

Coupon codes generally only last 30 days maximum.

Can’t find an Answer?

Delivery & discounts

Milette Asian Store Delivery Sales blue 1

Of course, I love a good bargain and provide my customers with the best possible sustainable pricing storewide. On occasion you will find products that are clearly marked on sale. Happy hunting!

As a general rule of thumb the answer here is no. However, We do provide a door to door Australia to Philippines Balikbayan Box Service. For more information on our box service please visit the Balikbayan Box page.

No problem, Here at Milette Asian store we take customer service very seriously. Even the little thing like attending to customer enquiries. So, please do not hesitate to reach out to us with your question. We will endeavour to come back to you within 24 hours.

Please Like and follow us on Facebook. All new arrivals and sales are posted on the Milette Asian Store Facebook page.

Yes, Indeed. Please come and visit us at shop 25A, 160 Cotlew Street Ashmore Plaza Shopping Centre, Ashmore, Gold Coast, 4214

Usually your package will arrive overnight within the same city. Nearby cities may take 2 to 3 days. (conditions apply). This excludes Balikbayan Box Service.